Maturity assessment of the integration between lean service and lean construction in Brazilian popular housing projects

Autores

  • David de Oliveira Costa Universidade de Pernambuco (UPE), Recife, PE, Brazil. https://orcid.org/0000-0002-6138-7451
  • Andrei Bonamigo Universidade Federal de Santa Catarina (UFSC), Florianópolis, SC, Brazil. https://orcid.org/0000-0002-6670-9755
  • Osvaldo Luiz Gonçalves Quelhas Universidade Federal de Santa Catarina (UFSC), Florianópolis, SC, Brazil. https://orcid.org/0000-0001-6816-1677
  • Wesley Do Canto Souza Universidade Federal Fluminense (UFF), Rio de Janeiro, RJ, Brazil.

DOI:

https://doi.org/10.14488/1676-1901.v26i2.5769

Palavras-chave:

Construção Enxuta, Serviço Enxuto, Avaliação de Maturidade

Resumo

This paper assessed the maturity of Lean Construction (LC) in a Brazilian affordable housing company, focusing on two main objectives: to identify the strengths and weaknesses in adopting LC concepts and to analyse the practical implications of this diagnosis to support a performance-oriented development program. The research design included a literature review and contextual analysis to select an appropriate maturity assessment model, followed by empirical data collection and content analysis grounded in established LC theory. The results indicate the company's current level of LC maturity, with main weaknesses in product design flexibility and understanding customer requirements, as well as notable strengths in reducing process variability. These results highlight how maturity assessment can expose critical factors that influence the effectiveness of Lean practices, particularly when aligned with performance measurement perspectives. The insights derived from this analysis are expected to inform the planning and implementation of Fábrica Azul's development program, guiding strategic improvements and aligning operational practices with Lean principles. This study's originality lies in applying a maturity model in the context of Brazilian affordable housing, combined with stakeholder value considerations and a literature-based interpretation of the results. Overall, this work contributed to the field by demonstrating how maturity assessment, when integrated with performance evaluation, can serve as a powerful diagnostic and planning tool to enhance the sustainable adoption of Lean Construction.

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Biografia do Autor

David de Oliveira Costa, Universidade de Pernambuco (UPE), Recife, PE, Brazil.

Ph.D. candidate in Computer Engineering at the University of Pernambuco, with research interests in the integration of multicriteria decision-making methods and natural language processing. He holds master’s degrees in Production Engineering from Fluminense Federal University and in Environmental Engineering from the Federal Institute of Pernambuco, as well as postgraduate qualifications in Environmental Management and Lean Six Sigma/Quality Management. He also holds Lean Six Sigma Black Belt certification.

Andrei Bonamigo, Universidade Federal de Santa Catarina (UFSC), Florianópolis, SC, Brazil.

Ph.D. in Production Engineering from the Federal University of Santa Catarina (2017). He completed a postdoctoral fellowship at the School of Engineering of Lorena, University of São Paulo. He is currently an Adjunct Professor at the Federal University of Santa Catarina, affiliated with the Special Interdisciplinary Coordination of Information and Communication Technologies, Araranguá, Santa Catarina, Brazil. He is also a permanent faculty member of the Graduate Program in Production Engineering at the Federal University of Santa Catarina, Florianópolis, Santa Catarina, Brazil, in the field of Operations Management.

Osvaldo Luiz Gonçalves Quelhas, Universidade Federal de Santa Catarina (UFSC), Florianópolis, SC, Brazil.

Civil Engineer, holding a bachelor’s degree in Civil Engineering from Fluminense Federal University (1978), a master’s degree in Civil Engineering from Fluminense Federal University (1984), and a Ph.D. in Production Engineering from COPPE, Federal University of Rio de Janeiro (1994), with a focus on decision-making processes for supplier selection in production chains. He develops research in association with professors from the University of Campinas.

Wesley Do Canto Souza, Universidade Federal Fluminense (UFF), Rio de Janeiro, RJ, Brazil.

Engineer with eight years of experience in the heavy construction and light civil construction sectors. He has worked in several areas, including infrastructure projects, sanitation, earthworks, paving, geotechnics, special engineering structures, and housing construction.

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Publicado

30-04-2026

Como Citar

Costa, D. de O., Bonamigo, A., Quelhas, O. L. G., & Souza, W. D. C. (2026). Maturity assessment of the integration between lean service and lean construction in Brazilian popular housing projects. Revista Produção Online, 26(2), 5769 . https://doi.org/10.14488/1676-1901.v26i2.5769