Variabilities and regulations in home office telework during the Covid-19 pandemic

a systematic literature review

Authors

DOI:

https://doi.org/10.14488/1676-1901.v23i1.4645

Keywords:

Home office, Telework, Variabilities, Regulations, Ergonomics

Abstract

The COVID-19 pandemic has accelerated the adoption of teleworking as a practice to keep operations productive during social distancing. However, its abrupt implementation has generated drawbacks in workers' activities, culminating in adaptations to new working conditions. In this sense, this article aims to identify the variability observed in the telework regime from home office during the COVID-19 pandemic and the corresponding regulations (adaptations) adopted by workers to continue their activities in this context. To this end, a Systematic Review of the Literature was developed in the Scopus and Web of Science databases with analysis of 125 abstracts, and selection of 29 articles for the present discussion. As a result of this research process, 14 variabilities and 27 regulations were identified, grouped into the following categories: work environment, communication, health and infrastructure. Such variabilities are associated with a total of 1 to 5 regulations each. Despite this, many variabilities are discussed without the report of any associated regulation, revealing points that need further investigation in future research. The present work synthesized the variabilities and regulations discussed in the scientific literature provoking a reflection on the part of organizations on the possible impacts of adopting the home office for their employees, allowing managers, ergonomists and engineers to have inputs to plan the incorporation of the home office in a properly manner in organizations.

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Author Biographies

Letícia Anselmo de Mattos, Universidade Federal do Rio de Janeiro (UFRJ), Rio de Janeiro, RJ, Brasil.

Doutoranda no programa de Engenharia de Produção na COPPE/UFRJ. Engenheira de Segurança do Trabalho (UNIFEI) e Mestra em Engenharia de Produção (UFRJ). Pesquisadora integrante do projeto Fatores Humanos e Organizacionais da Segurança Industrial (FHOSI), desenvolvido em uma empresa brasileira do setor de óleo e gás. Atuação nas áreas de Ergonomia, Ergonomia em Projetos, Fatores Humanos e Organizacionais e Segurança Industrial.

Affonso Henriques de Lacerda Marcal Duarte, Universidade Federal do Rio de Janeiro (UFRJ), Rio de Janeiro, RJ, Brasil.

Mestrando do Programa de Engenharia de Produção da COPPE - Instituto Alberto Luiz Coimbra de Pós-Graduação e Pesquisa de Engenharia da UFRJ - Universidade Federal do Rio de Janeiro, com ênfase em Gestão da Inovação, graduado em Engenharia de Produção pela Universidade Federal Fluminense, formado em Finanças pela COPPEAD\UFRJ, especialização em Gestão Pública pela AVM e egresso da 9ª Edição do CADAPi - Curso de Alta Direção em Administração Pública. Atualmente atua como servidor público federal do Instituto Brasileiro de Geografia e Estatística (IBGE), ocupando o cargo de gestor de orçamento de operações censitárias (Censo Demográfico 2022, Contagem Populacional e Censo Agropecuário).

Jaqueline Tavares Viana de Souza, Universidade Federal do Rio de Janeiro (UFRJ), Rio de Janeiro, RJ, Brasil.

Pesquisadora e Professora colaboradora assistente do Instituto de Engenharia Nuclear (IEN) da Comissão Nacional de Energia Nuclear (CNEN), como pesquisadora do Laboratório de Lógica e Matemática Fuzzy (LabFuzzy) do Programa de Engenharia de Produção (PEP) da COPPE/UFRJ e como Pesquisadora do ResiliSUS - Grupo de Estudos em Tecnologias de Gestão, Sociais e da Informação para a Resiliência em Saúde Pública, sediado no Centro de Estudos Estratégicos da Fundação Oswaldo Cruz (CEE/FIOCRUZ). Doutoranda em Engenharia de Produção pela COPPE/UFRJ, com extensão de Doutorado pela Southern Federal University (Russian: Южный федеральный университет) em Engenharia de Sistemas Complexos (2022), Mestrado em Ciência e Tecnologias Nucleares pelo Instituto de Engenharia Nuclear (IEN), da Comissão Nacional de Energia Nuclear (CNEN) (2021).  Suas pesquisas tem foco  em  engenharia do conhecimento de instituições que lidam com sistemas complexos por meio de modelos matemáticos de tomada de decisão e de hierarquização.

Raphael Cunha Barboza, Universidade Federal do Rio de Janeiro (UFRJ), Rio de Janeiro, RJ, Brasil.

Mestre em Engenharia de Produção pela Coppe/UFRJ (2023), MBA em Gestão pela Qualidade Total na Universidade Federal Fluminense (2021), Bacharel em Engenharia de Produção pelo CEFET/RJ (2020) e Tecnólogo em Gestão da Produção Industrial pelo IFRJ (2016). Na área profissional, exerce a função de Chefe Administrativo de Unidade de Ensino na Universidade Federal Fluminense. Tem experiência na área de Administração, com ênfase em Administração Pública, e em Tecnologia da Informação.

Tharcisio Cotta Fontainha, Universidade Federal do Rio de Janeiro (UFRJ), Rio de Janeiro, RJ, Brasil.

Professor adjunto da área de Gestão e Inovação do Programa de Engenharia de Produção da COPPE/UFRJ. Ele atua no ensino, pesquisa e extensão na temática de ajuda humanitária e desastres sob diversas abordagens científicas e práticas. Tem vasta experiência na orientação de pesquisadores de graduação, mestrado e doutorado, coordenação de projetos financiados por agências de fomento nacionais e internacionais (e.g., FAPERJ, CAPES, Banco Mundial), articulação com diversos stakeholders na temática de desastres (e.g., Defesa Civil e Ministério da Defesa), publicação de resultados científicos em artigos para diversos eventos e periódicos da Engenharia de Produção e da área de desastres (e.g., Production Planning and Control, Disaster Prevention and Management), emissão de parecer para periódicos de alto impacto (e.g., International Journal of Productivity and Performance Management), e produção de produtos tecnológicos (e.g., Rede Refugia e Droneiros Voluntários). 

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Published

2023-08-16

How to Cite

Mattos, L. A. de, Duarte, A. H. de L. M., Souza, J. T. V. de, Barboza, R. C., & Fontainha, T. C. (2023). Variabilities and regulations in home office telework during the Covid-19 pandemic: a systematic literature review. Revista Produção Online, 23(1), 4645. https://doi.org/10.14488/1676-1901.v23i1.4645